Terms of Service.
Last updated: August 2026. These Terms govern the engagement, development, and delivery of digital systems, AI automation, and branding services by 5LEMENTS LLC.
01 Engagement & Project Scope
Each client engagement is governed by a mutually agreed Statement of Work (SOW), project brief, or proposal detailing deliverables, timelines, milestone schedules, and compensation terms.
- Revisions & Scope Adjustments: Any work outside the agreed SOW will be scoped as a separate addendum or hourly extension.
- Turnaround Schedules: Delivery milestones begin upon receipt of all required assets, API keys, and initial payment deposits.
02 Intellectual Property Rights
We respect and protect creative and technical ownership:
- Client Deliverables: Upon full final payment, all custom branding assets, code repositories, UI designs, and client-specific AI agent workflows transfer entirely to the client.
- Proprietary Frameworks: Pre-existing internal boilerplate libraries, generic automation frameworks, and development accelerators developed by 5LEMENTS LLC remain the property of 5LEMENTS LLC, with a perpetual, royalty-free usage license granted to the client.
03 AI Integrations & Third-Party APIs
AI automation systems rely on external APIs (e.g., OpenAI, Anthropic, Meta Graph API, Stripe). The client agrees that:
- Third-party API consumption costs, server compute charges, and carrier fees (WhatsApp Cloud API) are the direct responsibility of the client.
- 5LEMENTS is not liable for third-party upstream API rate limits, model deprecations, or platform policy changes beyond our direct control.
04 Warranties & Support Period
All custom platforms and automation workflows include a complimentary 30-day post-launch warranty covering bug fixes, configuration adjustments, and system stability testing. Ongoing monthly maintenance and retainer agreements are available upon request.
05 Limitation of Liability
To the maximum extent permitted by applicable law, 5LEMENTS LLC shall not be liable for any indirect, incidental, or consequential damages resulting from platform downtime, third-party service outages, or unauthorized third-party access to client accounts.
06 Inquiries & Legal Notices
For questions regarding these Terms or formal legal correspondence: